Ask Concierge
Explore approved service, pricing, guest-fit, and trip-preparation information.
Limoette Help Center
Clear paths for planning, booking, trips, and support.
Start with the right Limoette tool, understand what still requires human confirmation, or contact a specialist directly.
Choose a path
What would you like to do?
Contact Limoette
Send the route, timing, group, occasion, and contact details for personal review.
My Trip
Continue to Limoette’s private customer and arrival tools for an active request.
Help answers
Before you continue.
How do I request a Limoette?
Use Contact Limoette or Book a Limoette, then provide your date, pickup time, route, stops, return plan, guests, luggage, and occasion. A specialist follows up to review availability and the applicable quote.
Is my request a confirmed reservation?
No. A website submission is an inquiry for personal review. Your reservation is confirmed only after route, price, availability, exact limousine, guest fit, and required payment conditions are completed and Limoette issues confirmation.
Where can I view an active trip?
Use My Trip or the Dashboard link in the header for the applicable private customer and arrival tools. If you cannot locate the right record, call 781-358-5844.
How do I check a gift balance?
Use Check Balances on the homepage. Gift balances and limousine reservations are separate, so service availability and trip confirmation are still reviewed by Limoette.
Can the Concierge quote or confirm my limousine?
No. The Concierge explains approved information and helps prepare the request. A Limoette specialist confirms price, route, availability, passenger fit, the exact limousine, and reservation status.
How do I reach a person?
Call 781-358-5844 or email vip@limoette.com. For an immediate threat or medical emergency, call 911; the website and Concierge are not emergency channels.